An AI voice agent that picks up when you can't

Inbound: answering your calls

• Your phone rings your team first. If nobody answers, the agent picks up. After hours it can answer right away.
• It says it is an AI assistant for your business and that the call is recorded.
• It answers common questions from a list of facts you approve: hours, location, services, and the prices you want quoted.
• It takes a name, a number and the best time to call back, or books into your calendar if your setup allows it.
• It can transfer the call to a person when you want that.
• Callers who describe an emergency are told to hang up and call 911.

Outbound: following up

• With written consent from the lead, the agent can call new form leads, missed appointments and old leads.
• It calls only inside permitted calling hours, names your business, says it is an AI, and offers a way to stop the calls.
• No consent, no AI call. Those leads go to your team as a callback task instead.

After every call

• Your team gets an alert and a callback task.
• You get a recording, a transcript and a short summary.
• A regular report shows calls answered, minutes used and call outcomes.

What it will not do

• Pretend to be a person.
• Give advice that needs a licensed professional.
• Make up an answer. If it isn't in your approved facts, it takes a message.
• Ask for card numbers, Social Security numbers or dates of birth.
• Keep calling someone who asked it to stop.

Setup

We write the script with you, load your approved facts, and test the agent with hard questions. You make test calls and sign off. It goes live as a backup on one line, and we review the first calls together before adding more.

Pricing and setup time are quoted in writing after a free 15-minute call.

See what it would handle for you

Book a call and we will walk through your call flow: who rings first, when the agent picks up, and what it says.